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Uses & Risks of Business Chatbots.

 Guidelines for Purchasers

in the Public & Private Sectors. 

 New York: Business Expert Press, 2020.

You can read the first wave of pre-release reviews here. Please read our copyright notice at the bottom of these pages with regard to using the Media Kit below and quoting or reproducing material from any of the talks, interviews, lectures & slide shows published on this portfolio site for Tania Peitzker.

  • with Mixed Reality photos from Munich's Next Gen bot venture AI BaaS

  • graphic design UX by artist Cliff Lee in Devon

  • animated hologram images by Realfiction in Copenhagen

  • stills from German filmmaker Isa Willinger's documentary "Hi AI".

Press Kit: "Uses & Risks of Business Chatbots - Guidelines for Purchasers" Business Expert Press NY: Press Kit

Interviews as Videos, Podcasts & Recorded Livestreams on Radio/TV

Tania has been interviewed on a regular basis for American, Indian, Canadian, Australian, British, Scandinavian and German audiences.


You can find her most recent interviews, Fireside Chats & Q&As after keynotes here on this home page, from 2019 - 2022.

  • We also recommend her earlier work from 2016 to 2018

  • for 2017-2019 see the archive pages on this portfolio site

Case Studies and Ancillary Materials

Some of the unique Case Studies were presented publicly in February 2020 at the OOP Konferenz in Munich.

Adjunct Prof. Dr. Peitzker has been invited to give a series of lectures and university courses based on the Ancillary Materials for this book in 2020-21. 


They can be provided as SWAY powerpoint files by BEP upon request.

Illustrations & Images from the book

This world first textbook on chatbot deployment features:

  1. Mixed Reality photos from Munich's Next Gen bot venture AI Bots as a Service 

  2. graphic design UX by artist Cliff Lee in Devon

  3. animated hologram images by Realfiction in Copenhagen

  4. stills from German filmmaker Isa Willinger's documentary "Hi AI".

How to Order the Book

The ebook edition (in colour) and hardback copy (B&W only), First Edition published March 2020.

The textbook includes ancillary materials for instructors, teachers & Professors to build a course (see the icon below).

Order a complimentary Desk Copy for your Faculty here or a PDF if you wish to write a review directly from the publisher BEP in New York.

Startup Room

ABC radio interview in Australia (podcast)

Interviewed on Adam Stephen's DRIVE afternoon programme, Statewide. Recording from Monday 15 July 2019.

  • cognitive interfaces: chatbots evolving into Intelligent Virtual Assistants & sales avatars

  • Artificial Intelligence & globalisation; how AI can work anywhere even in remote places

  • commercialised Use Cases for voice-based AI bots & Best in Class examples eg. the Trump & Clinton chatbots during the last US election; the KLM airline chatbot creating jobs for humans; the e-Porsche, a recent car model already using the latest Mixed Reality hologram tech & interactive bot in the dashboard; robot(ics) applications of IVAs

  • how Human-Machine Interaction has developed since the 1950s with the UK's Prof Alan Turing; the Turing Test/Loebner Prize or the "Holy Grail" of Emotional Intelligence

  • why have the tech giants - IBM, Microsoft, Amazon, Apple, Google, Samsung, Skype, Facebook etc - spent billions of dollars on the tech niche, with investment ramping up...

Press Kit: "Uses & Risks of Business Chatbots - Guidelines for Purchasers" Business Expert Press NY: Press Kit

You may be interested in reviewing this volume of poetry as well as my non-fiction work

Press Kit: "Uses & Risks of Business Chatbots - Guidelines for Purchasers" Business Expert Press NY: HTML Embed
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